This page provides the official customer support and business identity details for Fmnzk and should match the information shown in the footer. The wording is intentionally precise, customer-centered, and measured so shoppers can understand their rights without sorting through vague language. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.
OUR IDENTITY
Legal Business Name: THE SKY GROUP SECURITY Co., Ltd.
Store Name: Fmnzk
Physical Business Address: 376 Suan Phak Road, Taling Chan Subdistrict, Taling Chan District, Bangkok, Thailand
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@fmnzk.shop
Business Phone Number: +66963279814
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
If a product support request depends on condition, size, or missing parts, clear photos and the order number help us review it accurately. If a request needs review, the customer may be asked for photos, measurements, package condition, tracking details, or the order number.
We review support messages during the hours listed above. Requests involving delivery status, return inspection, payment verification, or carrier review may require additional order information.
CERAMIC TEA MUG QUESTIONS
For product support, include the item name, order number, and whether the question concerns capacity, infuser fit, lid material, ceramic chips, delivery damage, missing pieces, or return eligibility. Fmnzk can clarify listed product details, but we do not provide medical, wellness, or tea preparation advice.