Terms of Service

Last updated: July 3, 2026

These Terms of Service apply when customers visit the Fmnzk website, use the online store, or place an order. The wording is intentionally precise, customer-centered, and measured so shoppers can understand their rights without sorting through vague language. This store is operated by THE SKY GROUP SECURITY Co., Ltd.. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.

Fmnzk presents ceramic tea mugs with infusers and lids with practical descriptions so customers can review size, material, finish, quantity, and use details before placing an order. Fmnzk keeps policy wording connected to its own catalog and support process rather than relying on unrelated general marketplace language.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.

SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.

SECTION 4 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of Thailand. This governing law statement follows the legal business address and registration information supplied for THE SKY GROUP SECURITY Co., Ltd..

Product Information and Store Content

Our goal is to describe ceramic tea mugs with infusers and lids through clear titles, images, sizes, materials, colors, quantities, care guidance, and intended-use details. Product appearance or measurements may vary slightly due to lighting, screen display, production batch, or measurement method. The store treats ceramic tea mugs with infusers and lids as a focused product group, so service decisions are tied to the exact listing, order record, and condition evidence rather than broad catalog claims. When an error is found, we may correct product information, availability, or policy content.

Product Use and Care

Products should be used only as intended and according to any care, safety, installation, or use instructions shown on the product page or included with the package. We may consider misuse, improper handling, or unauthorized changes when reviewing support issues.

Payment, Shipping, Returns, and Third-Party Services

Payments are processed through Shopify Payments or other payment methods shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.

Intellectual Property, Website Availability, and Updates

Website content, product presentation, text, layout, images, and branding are owned by or licensed to THE SKY GROUP SECURITY Co., Ltd. unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.

Ceramic Tea Mug Product Scope

Fmnzk listings cover ceramic tea mugs, infusers, lids, and stated included pieces only. We do not sell tea leaves, kettles, thermos bottles, cookware, medical tea products, wellness programs, or beverage preparation advice. Customers should check cup capacity, lid material, infuser type, and intended loose leaf tea use before ordering.

SECTION 5 - CONTACT INFORMATION

Company Name: THE SKY GROUP SECURITY Co., Ltd.
Store Name: Fmnzk
Business Address: 376 Suan Phak Road, Taling Chan Subdistrict, Taling Chan District, Bangkok, Thailand
Email: support@fmnzk.shop
Phone: +66963279814
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST